Legal Agreement
Terms of Service
Effective Date: November 14, 2026 · Provider: IDEALAPPS LLC
1. Service Provider & Scope of Agreement
These Terms of Service (“Terms”) govern your registration, client portal access, service subscriptions, custom tasks, invoicing, and payments provided by IDEALAPPS LLC (Tax ID: 420435997), located at Maia Tskneteli Str., 1 Lane, N3, Zugdidi, SZ, Georgia (“Company”, “we”, “us”).
By creating an account or placing a service order, you confirm that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.
2. Account Registration, Security & Sub-Accounts
You must provide accurate, complete, and current billing and contact information during registration and keep your profile updated. You are responsible for maintaining the confidentiality of your password, email two-factor authentication (2FA) codes, and WebAuthn passkeys.
Primary account holders may create sub-accounts (with General, Billing, or Technical permissions). You accept full responsibility for all orders, payments, support tickets, and configuration actions performed by your authorized sub-accounts.
3. Services, Subscriptions & Custom Tasks
Recurring services are offered across published billing cycles (Monthly, Quarterly, Semi-Annually, or Annually). Placing a service order generates an invoice and creates a subscription in Pending status until the initial invoice is settled in full.
Custom tasks submitted through the client portal are reviewed, priced, and billed upon completion or as otherwise agreed.
4. Pricing, Multi-Currency Billing & Invoices
Prices are displayed in your selected account currency where configured. Invoices snapshot the applicable issuing company profile, client billing details, line items, and tax rates at the time of issuance. Standard invoice payment terms are 14 calendar days from the issue date unless stated otherwise on the invoice.
5. Payments, Recurring Card Authorization & Grace Periods
Accepted payment methods include Bank Transfer and supported third-party payment gateways (such as Flitt card processing and PayPal). When you pay a subscription invoice via Flitt with card tokenization enabled, a recurring card token (rectoken) and masked card reference may be stored to automate future renewal payments. You may remove your saved card and disable auto-pay at any time from the Services page.
Overdue subscription invoices are subject to automated lifecycle enforcement: active subscriptions with unpaid invoices exceeding 7 days past issuance may be suspended, and subscriptions or unpaid invoices remaining unsettled after 30 days may be terminated and cancelled.
6. 14-Day EU Consumer Right of Withdrawal, Cancellations & Refunds
If you qualify as a consumer residing in the European Union or European Economic Area (EEA), you have a statutory right to withdraw from a newly entered service contract within 14 calendar days without giving any reason.
Immediate Provisioning Acknowledgement: When ordering a service and confirming immediate provisioning/activation before the 14-day withdrawal period expires, you expressly request immediate performance and acknowledge that you lose your right of withdrawal once the service has been fully performed, or remain liable for a proportional amount corresponding to services delivered prior to withdrawal.
You may cancel any recurring subscription at any time prior to its next renewal date to prevent subsequent billing cycles. Pro-rata or unused-period refunds may be granted at the Company’s discretion unless required by mandatory consumer protection law.
7. Acceptable Use & Client Responsibilities
You agree not to use the portal or provisioned services for unlawful activity, unauthorized access, abuse, fraud, or interference with platform security or availability. We may suspend accounts or services involved in security threats, fraudulent payments, or material breach of these Terms.
8. Data Protection & GDPR Compliance
We process personal data strictly in compliance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws. Full details regarding legal bases, third-party payment and notification sub-processors, international data transfers, retention periods, cookies, and your rights as a data subject are set forth in our Privacy Policy.
9. Warranties & Limitation of Liability
To the maximum extent permitted by applicable law, services are provided on an “as is” and “as available” basis. Neither party shall be liable for indirect, incidental, or consequential damages, and the Company’s total aggregate liability arising out of these Terms shall not exceed the total fees paid by you in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, willful misconduct, or liabilities that cannot be excluded under mandatory law.
10. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of Georgia, and any disputes arising out of or relating to these Terms shall be submitted to the competent courts of Tbilisi, Georgia.
If you are an individual consumer habitually resident in an EU/EEA member state, this governing-law clause does not deprive you of the protection afforded by mandatory consumer protection provisions of the law of your country of residence or your rights under the GDPR.